Privacy Policy

Information you provide directly

Sahzada may receive information when you place an order, send a support message or otherwise communicate with us.

• Order information such as your name, phone number, optional email, shipping address, city/area, postal code, selected products and customer note.
• Product-selection information such as product, size, color, quantity and pricing required to process an order.
• Contact-form information such as name, phone, email, subject and the message you choose to send.
• Order-status and support information created while an order or customer-service request is being handled.

Why Sahzada uses this information

• To create, confirm, process, deliver and track customer orders.
• To communicate about order status, delivery issues, product questions, exchanges, returns or customer-support requests.
• To maintain stock, order records and sales reporting for store operations.
• To apply valid discounts, delivery charges and other checkout rules.
• To protect the website and admin area from misuse, fraud, unauthorized access or repeated automated submissions.
• To improve Sahzada's website, product experience and customer support.

How temporary website data is used

Sahzada uses PHP sessions and related browser cookies to keep essential website functions working. For example, a session may remember the items in your cart, a recently placed order for the thank-you page, form-security tokens and administrator authentication.

Blocking essential session cookies may cause cart, checkout, contact-form or admin functions to stop working correctly.

When information may be shared

Sahzada should only share information that is reasonably necessary for operating the store, completing an order or complying with a valid legal requirement.

• Delivery or courier providers may receive necessary customer name, phone and delivery-address information to complete shipment.
• Hosting, database, security or technical service providers may process data as part of operating and maintaining the website.
• If an online payment method is enabled in the future, the relevant payment service may process payment-related information according to its own privacy and security practices.
• Information may be disclosed when reasonably necessary to comply with applicable law, lawful requests or to protect the rights and security of the store and its users.

How access is protected

Sahzada uses reasonable technical measures in the current application, including restricted administrator access, hashed administrator passwords, server-side validation, CSRF protection on sensitive forms and database access through prepared statements.

No website or internet transmission can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information through ordinary forms or messages.

How long records may be kept

Order, product, sales and support records may be retained for as long as reasonably needed for order fulfilment, customer support, inventory, accounting, dispute handling, fraud prevention and other legitimate store operations.

Data that is no longer reasonably required may be removed or anonymized when appropriate, subject to technical, operational or legal requirements.

Questions, corrections and privacy requests

If you believe contact or order information is incorrect, or you have a privacy-related question, contact Sahzada support. We may need to verify your order or contact details before acting on a request involving customer information.

Some records may need to be kept where they remain necessary for completed transactions, accounting, fraud prevention, dispute resolution or other legitimate obligations.

Updates to this policy

Sahzada may update this Privacy Policy when website features, business practices or legal requirements change. The version published on this page is the current website policy.

Last updated: 23 September 2026